Terms & Conditions

These Terms and Conditions govern your use of the online jewelry store ‘ignitegems.com’ and related services provided by IGNITE GEMS INC. By accessing or using our Services, you acknowledge that you have read, understood, and agree to be bound by the terms and conditions set forth in this document.

1. Use of Services:

a. Eligibility: You must be at least 18 years old or the legal age of majority in your jurisdiction to use our Services. By using our Services, you represent and warrant that you meet the eligibility requirements.

b. Account Creation: To access certain features of our Services, you may need to create an account. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account. You agree to provide accurate and complete information when creating an account and to promptly update any changes to your information.

c. Prohibited Activities: You agree not to engage in any of the following activities while using our Services:

• Violating any applicable laws, regulations, or third-party rights
• Using our Services for fraudulent or unauthorized purposes
• Interfering with or disrupting the integrity or performance of our Services
• Uploading or transmitting viruses, malware, or any other harmful code
• Collecting or harvesting personal information from other users
• Engaging in any activity that could harm or cause damage to our reputation or business

2. Product Information and Pricing:

a. Product Descriptions: We strive to provide accurate and detailed descriptions of our jewelry products. However, we do not warrant that the product descriptions or any other content on our website are error-free, complete, or current.

b. Pricing and Payment: The prices for our jewelry products are displayed in the respective currencies (INR for India, CAD for Canada, etc) and are subject to change without notice. We accept various payment methods, including credit cards and other forms of online payment. By providing payment information, you represent and warrant that you are authorized to use the chosen payment method.

c. Sales Tax and Customs Duties: You are responsible for paying any applicable sales taxes, customs duties, or other similar charges imposed by the relevant authorities. The final purchase price may include additional charges, and you agree to bear such charges.

3. Order Placement and Fulfillment:

a. Order Confirmation: After placing an order, you will receive an order confirmation email. This email serves as a confirmation of receipt of your order but does not guarantee the availability or shipment of the products.

b. Shipping and Delivery: We will make reasonable efforts to process and ship your order within the specified time frame. However, shipping and delivery times may vary depending on factors beyond our control. We are not responsible for any delays or damages caused during the shipping process.

c. Returns and Refunds: Our returns and refunds policy is outlined separately on our website. Please refer to that policy for detailed information regarding returns, exchanges, and refunds.

4. Intellectual Property:

a. Ownership: All intellectual property rights, including copyrights, trademarks, and any other proprietary rights, associated with our Services, website, and content, belong to us or our licencors.

b. Limited License: We grant you a limited, non-exclusive, non-transferable license to access and use our Services for personal and non-commercial purposes. You may not copy, modify, distribute, sell, lease, or create derivative works based on our Services or any part thereof without our prior written consent.

5. Limitation of Liability:

a. Disclaimer: To the maximum extent permitted by applicable law, we disclaim all warranties, express or implied, regarding our Services and the use thereof. We do not guarantee the accuracy, reliability, or completeness of any information or content on our website.

b. Limitation of Liability: In no event shall we be liable for any direct, indirect, incidental, consequential, or punitive damages arising out of or in connection with the use of our Services, regardless of the cause of action or the theory of liability.

6. Indemnification:

You agree to indemnify and hold us, our affiliates, officers, directors, employees, and agents harmless from and against any claims, liabilities, damages, losses, costs, or expenses arising out of or in connection with your use of our Services, violation of these Terms, or infringement of any rights of a third party.

7. Modifications to the Terms:

We reserve the right to modify or update these Terms at any time without prior notice. Any changes will be effective immediately upon posting the revised Terms on our website. Your continued use of our Services after the changes have been made constitutes your acceptance of the modified Terms.

8. Governing Law and Jurisdiction:

These Terms shall be governed by and construed in accordance with the laws of India without regard to its conflict of law principles. Any dispute arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in India.

9. Severability:

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be deemed severable from the rest of the Terms and shall not affect the validity and enforceability of the remaining provisions.

10. Entire Agreement:

These Terms constitute the entire agreement between you and us regarding the subject matter herein and supersede all prior or contemporaneous agreements, communications, and understandings, whether oral or written.

If you have any questions or concerns about these Terms, please contact us at the contact information provided below.

Email: [email protected]

Phone: +91-8652703009

By using our Services, you agree to comply with and be bound by these Terms and Conditions. If you do not agree with any part of these Terms, please refrain from using our website.

These terms and conditions were last updated on 3rd June, 2023 and came into immediate effect.